Using 360°S to Measure Coaching Efficacy

The requirement to more objectively
measure the effectiveness of coaching
as a leadership development initiative
has been well documented.

The use of the 360-degree feedback
tool in organisations is becoming
more popular as a means of helping
leaders develop insight and awareness
about their management and
leadership behaviours for purposes of
performance management, leadership
development and, increasingly, to
measure the efficacy of coaching
interventions (references).

In this case study, the authors
examine the case of a middle level
manager who was recommended for
executive coaching. Informed consent
was obtained from the subject whose
name has been changed to protect her anonymity